Last updated: September 17, 2026
vibrammall respects your privacy. This policy explains what information we collect, why we collect it, and how we handle it.
Information We Collect
We collect the following types of information when you use our website or place an order:
- Contact and identity information: name, email address, phone number, and shipping address.
- Payment information: the payment method you choose and the transaction details needed to process your payment. We do not store full card numbers on our servers; payment processing is handled by our payment providers.
- Transaction and order information: products purchased, order value, order date, and order status.
- Technical and usage information: IP address, browser type, device type, operating system, pages viewed, and time spent on the site.
- Cookie and similar data: small data files used to remember your cart, keep you signed in, and understand how visitors use the site.
How We Use Your Information
We use the information we collect for the following purposes:
- Order processing and delivery: to confirm your order, process payment, prepare your shipment, and provide tracking updates.
- Customer service and after-sales support: to answer questions, handle returns or refunds, and resolve delivery issues.
- Website optimization and analytics: to understand how visitors use the site so we can improve product pages, navigation, and checkout experience.
We do not sell your personal information. We share information only with service providers that help us operate the store, such as payment processors, shipping carriers, and analytics providers, and only to the extent needed to perform those services.
Cookies
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site, such as the shopping cart, may not work properly.
Data Retention
We keep order and transaction records for as long as needed to fulfill legal, accounting, and customer-service obligations. When that need ends, we delete or anonymize the data.
Your Choices
You may contact us at info@vibrammall.com to request access to, correction of, or deletion of your personal information, or to opt out of marketing emails. We will respond within a reasonable time.
Security
We use SSL encryption on checkout and other pages where you enter personal information. No method of transmission over the internet is completely secure, but we take reasonable steps to protect the data you provide.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
If we make material changes to this policy, we will post the updated version on this page with a new “Last updated” date.